SME
Streda, 26. február, 2020 | Meniny má Viktor

Ako napísať obchodný list? Biznis angličtina na sme.sk (1)

V prvej lekcii si môžete precvičiť tvorbu obchodného listu či e-mailu. Správne odpovede na všetky cvičenia nájdete na konci článku.

(Zdroj: sxc.hu)

Neviete, ako si v angličtine dohodnúť obchodné stretnutie alebo ako správne odpovedať na prijímacom pohovore? Sme.sk vám v spolupráci s agentúrou Skrivanek prináša kurzy biznis angličtiny, ktoré vás naučia orientovať sa vo svete obchodného jazyka.

I. LETTER WRITING

Insert the below given nouns into the text:


point interest priority audience check purpose length


When writing a letter, you should observe the following basic rules:

  • state at the beginning of the letter what it is going to be about. When you don't identify the ............................... of your writing the recipient may not handle it with the proper ................................ or urgency.
  • get to the ..................... If you're writing to resolve a specific problem, describe the problem and its solution – don’t talk about unrelated issues.
  • avoid redundancy. Don’t use the same word more than once in the same sentence or more than three times in the same paragraph. And don’t repeat the same idea in different words.
  • don't assume your ........................... knows all the abbreviations and acronyms that you use
  • avoid colloquial language or slang.
  • choose words with clear meaning. Ambiguous words or phrases can totally change the intended meaning.
  • avoid monotonous sentence structure. Vary sentence .......................... and alter noun-verb order to add ....................... to your message.
  • be careful with punctuation. Common problem areas are possessive pronouns vs. contractions ("its" vs. "it's") and misplaced commas.
  • check the spelling. If you are using a computer, do not rely on spell ......................... only.
  • read the letter over before you send it.

Click here for Common Mistakes In Letter Writing

Correct answers can be found at the bottom of this article

Find synonyms to the following words in the text:

control = ...............................................

think = ..........................................

obey = ....................................

trust = ...............................................

keep away from sth. = ............................................

change = ..............................................

Correct answers can be found at the bottom of this article

FORMAL X INFORMAL LETTER

Decide if the following expressions belong into a formal or an informal letter:


Hi John

I’m looking forward to seeing you soon.

How are things going?Yours sincerely.

Feel free to get in touch with me.

Cheers.

I am writing to enquire about.

Dear Sir or Madam


Formal

Informal

Put the letter structure into the correct order:

............ Conclusion

............ Greeting (salutation)

............ Complimentary close

............ Body

............ Opening (reference to previous contact)

............ Subject

............ Signature

Correct answers can be found at the bottom of this article


Download example of Formal letter here

Download example of Informal letter here


TEST YOURSELF (1)

II. WRITING EMAILS

Insert the word EMAILS or LETTERS into the gaps according to the meaning:

  • ............................. are generally shorter than ............................. as they are often written quickly, in response to a request or question. emails, letters
  • ................................... often contain informal English and abbreviations. emails
  • We generally prefer writing ................................... when we need a permanent record of what we are writing, or when we are writing in a formal situation. letters
  • We write ........................... when we expect a quick response. emails
  • You must not omit greeting and complimentary close in ......................................... . letters
Tips for writing better emails

1. Use a short subject line to say what the email is going to be about.

2. Keep your emails short.

3. Use simple, direct English

4. Write short, simple sentences.

5. Reduce the amount of emails you send.

6. Don't send heavy attachments - send a zip file instead, or give a web address where your reader can find more information.

7. Avoid using emoticons and smilies in business emails, or too many exclamation marks.

How to write an email



TEST YOURSELF (2)


Do you know what the following abbreviations/ acronyms mean?

ASAP = ....................................................

BTW = .....................................................

FYI = ........................................................

RGDS = ....................................................

PLS = .......................................................

BCC = ......................................................

TBD = ......................................................

Correct answers can be found at the bottom of this article


Examples:

Formal email

Eformal_res.jpg

Click to enlarge picture

Informal email

Einformal_res.jpg

Click to enlarge picture



TEST YOURSELF 3


Correct answers:

Insert the below given nouns... : purpose, priority, point, audience, length, interest, check

Find synonyms to... : check, assume, observe, rely on, avoid, vary

Put the letter structure...: 5.; 2.; 6.; 4.; 3.; 1.; 7.;

Insert the word...: emails, letters; emails; letters; emails; letters

Do you know what...: as soon as possible; by the way; for your information; regards; please; blind carbon copy; to be done

JAZYKOVÁ AGENTÚRA SKRIVANEK

Skrivanek ja najväčšia jazyková agentúra v strednej a východnej Európe. Na trhu jazykových služieb pôsobí už od roku 1994. Kancelárie a učebne agentúry Skrivanek nájdete v 3 mestách na Slovensku a v ďalších 13 krajinách sveta.

Ako jedna z najväčších prekladateľských agentúr v Európe sa stal Skrivanek uznávaným šecialistom na európske a ázijské jazyky. Zamestnáva viac ako 400 kvalifikovaných jazykových odborníkov a ponúka odborné preklady do všetkých jazykov.

Okrem rôznych typov kurzov pre verejnosť Skrivanek zabezpečuje aj výučbu na kľúč pre firmy a jednotlivcov, jazykové audity, pobytové a zahraničné kurzy alebo prípravu na jazykové skúšky pre deti aj dospelých.

Viac informácií nájdete na www.skrivanek.sk

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